Orlando International Airport provides a barrier-free path and accessible services throughout the facility for individuals with disabilities

Facility Design

The airport is comprised of a Terminal with an “A-Side” and a “B-Side”. Check the map and locate the terminal for your specific airline; park at the side of the terminal that corresponds with your airline to minimize travel distances within the airport

  • Ticketing and All Gates are located on Level 3
  • Baggage Claim is located on Level 2
  • Ground Transportation is located on Level 1
  • Minimal changes between floors
  • There is no change of floor/level from check-in to boarding the aircraft
  • Automated People Mover (APM) system is provided to and from gate areas
  • Roll-on/roll-off train system requires no change of floor/level between the Main Terminal and the Gates
  • Elevators, escalators, and moving walkways are provided to minimize walking distances. Moving walkways transport you from the parking garages to the Main Terminal.


Accessibility Services Map

Accessibility Services Map
  • Map Key
    • Elevator Icon Elevator
    • Companion Care Restroom Icon Companion Care Restroom
    • Adult Changing Table Icon Adult Changing Table
    • Information Booth Icon Information Booth
    • Service Animal Relief Area Icon Service Animal Relief Area
    • Visual Paging Display Icon Visual Paging Display
    • Escalator Icon Escalator
    • Train to Main Terminal Icon Train to Main Terminal
    • TTY/TDD - Teletypewriter Icon TTY/TDD - Teletypewriter
  • Ground Transportation
    Ground Transportation
    • Vehicles (Airport and Vendor) include passenger lifts
    • When utilizing Ground Transportation (GT), please first alert your airline provider of any wheelchair or skycap service needs. Also, alert your GT driver of your service needs.
  • Parking Icon
    On-Airport Parking Options
    • Garage Parking and Terminal Top Parking
      • Garage A and B – Accessible parking spaces are located near the elevator shafts on each level
      • Garage C – Accessible parking spaces are located near the elevator shafts on levels 3 and 5
      • Terminal Top Parking – Accessible parking spaces are located near the elevator shafts on each level
    • Oversized Vehicle Parking (over 7′-0″ high)
      • Oversized vehicle parking is available adjacent to the “B-Side” garage. An accessible route is provided from the oversized parking through the garage to the elevators that take you to the terminals
      • Oversized vehicle parking is also offered at the North Park Place Economy Parking (Blue) lot
      • NOTE: Vehicles over 7′-0″ high cannot be accommodated in the Garages
    • Valet Parking
      • Valet parking is accessed from the Hyatt Regency Orlando International Airport Hotel
    • Loading and Unloading Zones
      • Designated Loading and Unloading zones are located on Levels 2 and 3 in both “A-Side” and “B-Side” of the Main Terminal
    • Economy Parking (North Park Place and South Park Place)
      • Accessible parking is also available in the economy parking lots, including accessible shuttles for service to/from the terminals
    • Cell Lot
      • Cell phone lots are located North and South of the Main Terminal; drivers can wait to pick up passengers; accessible parking is designated
    • Discounts: MCO provides free parking in accordance with section 316.1964 of the Florida Statutes for those vehicles with specialized equipment, such as ramps, lifts, or foot or hand controls, or vehicles displaying the State of Florida Toll Exemption Permit or vehicles with a disabled veterans plate.
    • More information regarding fees, payment methods, screening and other information can be found on our Parking page.
  • Curbside Check-In
    Curbside Check-in

    Passengers may be dropped off on Level 3 (Departures) curbside check-in if provided by your airline. If your airline does not provide curbside check-in service, please consult them prior to your arrival for assistance. You are welcome to drop off, park, and reunite back curbside with your party. If you wish to park after dropping off passengers and luggage, follow signs to Terminal Parking, or use the “Quick Park” ramp on the “A-Side” or “B-Side” Terminal Departures Level to access the Terminal Parking.

  • Wheelchair

    If you require a wheelchair, please contact your airline in advance and they should be able to provide a wheelchair for your use within the airport.  If you require a wheelchair for the duration of your visit, please email Visit Orlando or visit its web site.  They should be able to provide you with a list of companies offering such a service.

  • Skycap

    Skycaps are available to assist passengers. Typical services include curbside check-in, carrying baggage, wheelchair assistance, etc. Please contact your particular airline to arrange for assistance from its skycaps. It is customary to tip skycaps for services provided.

  • Baggage Chart
    Luggage Carts
    • Luggage carts are available in the “A-Side” and “B-Side” garages, rental car areas (in the “A-Side” and “B-Side” garages) and on the “A-Side” and “B-Side” of the Main Terminal on Levels 1, 2 and 3
    • Luggage carts are not permitted through security
    • Luggage carts are available at a nominal fee
  • Restrooms
    Public Restrooms

    All public restrooms are accessible.

    Adult changing tables are installed in all companion care restrooms.

  • Adult Changing Table
    Adult Changing Tables

    Adult changing tables are installed in all companion care restrooms.

  • Service Animal Relief Area
    Service Animal Relief Areas

    Service Animal Relief Areas are available:

    • Before security
      • Main Terminal, Level 2, “A” side – at the east end of the building (to the right as you exit the building)
      • Main Terminal, Level 2, “B” side – at the west end of the building (to the right as you exit the building)
    • After security
      • Gates 1-29 – on the wing for gates 20-29
      • Gates 100-129 – across from gate 121
  • Phone


    • Pay Phones: Pay Phones are accessible with volume control settings
    • Page Phones and emergency phones are hearing aid compatible with volume control
    • Text telephones (TTY) are available in each terminal
  • Information Kiosk
    Information Booths

    Information Booths are located on Level 3 (Departures) on the “A-Side” of the Main Terminal near each of the Security Checkpoints. Note: Information Booths are open from 6:00 a.m. to 8:00 p.m. phone (407) 825-2352 and (407) 825-2355

  • Mobility Devices
    Mobility Devices
    • Wheelchairs, electric scooters and segways are recognized mobility devices; wheelchairs are available through your airline
    • Please note TSA screening requirements for Mobility devices-see www.tsa.gov
  • Hotel

    Hyatt Regency Orlando International Airport is located inside the airport and offers 20 specially equipped accessible rooms.