Back to Home The Official Web Site for Orlando International Airport (MCO) & Orlando Executive Airport (ORL)

Site Search

Disabled Access

Orlando International Airport provides a barrier-free path throughout the facility for individuals with disabilities. Features include:

  • Designated disabled parking spaces
  • Ground transportation vehicles with passenger lifts
  • Minimal changes between floors
    • There is no change of floor/level from check-in to boarding the aircraft
    • Baggage claim is just one floor/level down from where the aircraft arrive
    • Ground transportation is just one floor/level down from baggage claim
  • Automated Guideway Transit (AGT) system to and from gate areas
    • Our roll-on/roll-off train system requires no change of floor/level between the main terminal and the airside terminals (gate areas)
  • Elevators, escalators, and moving walkways
  • Moving walkways transport you from the parking garages to the main terminal, and from one end of the main terminal to the other
  • Elevators and escalators are available for the minimal changes in floor/level that are required
  • Curbside check-in
  • Porter service and luggage carts
  • Wheelchairs
  • All restrooms modified to accommodate the disabled
  • Companion care restrooms to accommodate the disabled and their companions
  • Service Animal Relief Areas
  • Accessible pay telephones with volume control
  • TDD phones
  • Page phones and emergency phones are hearing aid compatible with volume control
  • Hyatt Regency Orlando International Airport is located inside the main terminal and offers 20 rooms special equipped for disabled access
  • Passenger lifts to ease boarding on commuter aircraft

 Back To Top Back to top

Companion Restrooms

Main Terminal

Departures (Level 3) 
  • A-Side West near American Airlines (1)
  • A-Side East near Southwest Airlines (1)
  • B-Side West near United Airlines (1)
  • B-Side East near Delta Airlines (1)
Arrivals/Baggage Claim ( Level 2)
  • None
Ground Transportation ( Level 1) 
  • A-Side East (1)
  • A-Side West (1)
  • B-Side East (1)
  • B-Side West (1)

Airside Terminals (Gate Areas)

Airside 1 (Gates 1-29)
  • Hub (1)
Airside 2 (Gates 100-129)
  • Hub Near Gates 100-110 (1)
  • Hub Near Gates 120-129 (1)
  • Gates 100-110 (1)
  • Gates 120-129 (1)
Airside 3 (Gates 30-59)
  • Gates 30-39 (1)
Airside 4 (Gates 60-99)
  • Gates 80-89 (1)

See which Airside your airline operates from
See a layout of the Terminal Buildings

Back To Top Back to top

 

Curbside Check-In

You may drop off domestic passengers at curbside check-in on Level 3 (Ticketing/Departures) on either the "A" or "B" side of the main terminal.  This eliminates the need to walk to the main terminal from the parking garage.  If you wish to park after dropping off passengers and luggage, follow signs to Terminal Parking, or use the "Quick Park" ramp on the "A"  or "B" sides of the main terminal to access the Terminal Parking.

Back To Top Back to top

 

Parking

A-Side or B-Side Garage Parking 

Handicapped parking spaces are available in the following areas:

    In the "A" or "B" side garages where disabled parking spaces are located near the elevator shafts on levels 1 & 2
    In the terminal top parking where disabled parking spaces are located near the elevator shafts on each level

Satellite Parking Lot

Handicapped parking is also available in the satellite parking lots, including disabled access to the shuttle service to/from the terminal.  To ensure immediate availability of a suitable shuttle bus call (407) 825-2980 to make arrangements in advance. 

More information can be found on our Parking page.

Back To Top Back to top

 

Service Animal Relief Areas

Service Animal Relief Areas are available on Level 2 of both terminals. The “A” side area is located at the far East end of the building (to the right as you exit the building). The “B” side area is located at the far West end of the building (to the right as you exit the building).

Back To TopBack to top

 

Skycaps

Skycaps are available to assist passengers.  Typical services include curbside check-in, carrying baggage, wheelchair assistance, etc.  Please contact your particular airline to arrange for assistance from its skycaps.  It is customary to tip skycaps a few dollars for service provided.

Back To TopBack to top

 

Wheelchairs

If you require a wheelchair, please contact your airline in advance and they should be able to provide a wheelchair for your use within the airport.  If you require one for the duration of her stay, please email the Orlando/Orange County Convention & Visitors Bureau or visit their web site.  They should be able to provide you with a list of companies offering such a service.

Back To Top Back to top

 

 

FAQ | Site Map | Search | Contact Us
Copyright Greater Orlando Aviation Authority. All rights reserved.